Privacy Policy

Effective as of February 19, 2026

Pepper ("Pepper", "we", "us" or "our") operates Pepper, a mobile application and AI-powered personal assistant (the "Pepper Platform"). This Privacy Policy describes how Pepper processes personal information that we collect through the Pepper Platform and any other digital or online properties or services that link to this Privacy Policy (collectively, the "Service").

Personal information we collect

Information you provide

  • Contact information, such as your name and email address, when you create an account or contact us.
  • Account credentials, such as your password or authentication tokens used to access your account.
  • Communications, such as messages you send to us through email or support channels.
  • Task data, such as the requests and messages you submit to the Service for processing.

Information collected automatically

  • Usage data, including product interaction data (features used, actions taken, screens viewed) and other usage patterns.
  • Diagnostics, including crash data and performance data.
  • Identifiers, such as a unique user ID generated by our systems.
  • Device information, such as device type, operating system version, and app version.

How we use your personal information

We use personal information to:

  • Provide, maintain, and improve the Service
  • Process and fulfill your requests
  • Communicate with you about your account and the Service
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

How we share your personal information

We do not sell your personal information. We may share information with:

  • Service providers who assist us in operating the Service
  • Legal authorities when required by law or to protect our rights
  • Business transfers in connection with a merger, acquisition, or sale of assets

Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.

Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service.

How to contact us

If you have questions about this Privacy Policy, please contact us at privacy@openpepper.com.